FAILED TO BOOK THE LOAN WITH THE SALESFORCE RECORD ID "123456789" TO THE CORE: [LNNEWACCTWSV2]: LN COST CENTER - COST CENTER NOT DEFINED ON BC SEGMENT 187

Error Message:

FAILED TO BOOK THE LOAN WITH THE SALESFORCE RECORD ID A0I4V00000LSNJGAA1 TO THE CORE: [LNNEWACCTWSV2]: LN COST CENTER - COST CENTER NOT DEFINED ON BC SEGMENT 187, E310 - COST CENTER NOT DEFINED ON BC SEGMENT 187"

Problem:
This error is saying that the Cost Center being sent over to the middleware is not defined on Bank Control. This means that the Cost Center that Glyue is sending is either incorrect, or the Cost Center is not properly set up on the core system.

Solution:
First, verify that the cost center being sent over is correct.

If it is the correct value, please confirm that the cost center is properly set up on Bank Control on the core.

If the cost center is missing from Bank Control, it will need to be added in order for the loan to be processed with the cost center provided.

If you are having trouble finding which field needs to be updated, please refer to the document below:

Diagnosing nCino Auto booking with FIS IBS Connectware Problems With Glyue Run Histories