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FAILED TO ATTACH GUARANTOR ACCOUNTS TO THE LOAN: [CIACCTTOACCTRLTWSV1]: CIS RELATIONSHIP ACCOUNT NUMBER - CI00159 - APPLICATION NUMBER IS TOO LONG -FIS IBS

FAILED TO ATTACH GUARANTOR ACCOUNTS TO THE LOAN: [CIACCTTOACCTRLTWSV1]: CIS RELATIONSHIP ACCOUNT NUMBER - CI00159 - APPLICATION NUMBER IS TOO LONG -FIS IBS

Error Message:

FAILED TO ATTACH GUARANTOR ACCOUNTS TO THE LOAN: [CIACCTTOACCTRLTWSV1]: CIS RELATIONSHIP ACCOUNT NUMBER - CI00159 - APPLICATION NUMBER IS TOO LONG

Problem:
Relationship account number for the guarantor being attached is not valid, and was too long for the 20 character maximum.

Solution:

  1. Review account number for the guarantor in question to see if there is anything obviously wrong with the account number in the field E10176. If there is:

    1. Review the input payload and see if there is an issue there

    2. Review the guarantor booking integration for errors

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