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FAILED TO BOOK IBS LOAN ID# TO THE CORE: FIELD # - INVALID FIELD LENGTH FOR #. ENTERED FIELD LENGTH: # MAX FIELD FIELD LENGTH: # - FIS IBS Connectware

FAILED TO BOOK IBS LOAN ID# TO THE CORE: FIELD # - INVALID FIELD LENGTH FOR #. ENTERED FIELD LENGTH: # MAX FIELD FIELD LENGTH: # - FIS IBS Connectware

Error Message:

FAILED TO BOOK IBS LOAN ID# TO THE CORE: FIELD # - INVALID FIELD LENGTH FOR #. ENTERED FIELD LENGTH: # MAX FIELD FIELD LENGTH: #

Problem:
Data sent from Salesforce that corresponds to the field # is too long for the Connectware field #.

Solution:
Review the run history for the loan that failed and look search for the Field # that is producing the error.

A Max Field Field Length error is due to the value of the field sent being too long.

The solution is to update the value from the LOS for the field #, ensuring that the length of the value is below the max field length, and rebook.

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