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Invitation Alert: An exclusive invite to the Help Center will land in your inbox from
jira@alphapack.atlassian.net
. Haven't seen it yet? Peep into your spam or check in with your IT department; sometimes emails get sidetracked.Dynamic Onboarding ChecklistTasks: On your initial login, you'll be presented with a set of personalized onboarding checklisttickets. As you progress through tasks each ticket — be it the intro call, contact listing, or any other step — items will be checked offclosed out. This live-tracking ensures transparency in where you stand in the onboarding process, leading you seamlessly towards full integration.
Comprehensive Communication & Knowledge Hub: Beyond onboarding, the Help Center stands as the cornerstone of our communication throughout the implementation phase and ongoing production support. It's not just a tracking tool - delve into our expansive knowledge base where you can search error messages, explore training materials, and access an array of Glyue Documentation. This includes specific documents tailored to your integration, ensuring you're always equipped with the information you need.
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